Q1: How is the after-sales service? How long does the machine warranty last?
A1: Once you purchase our machine, we guarantee to provide comprehensive lifelong after-sales service, including repair, technical support, training, and consultation. Our after-sales team will provide you with thoughtful service and help you solve any problems or difficulties encountered in using the company's products. All machines we sell come with a 12-month warranty.
Q2: What technical support does your company provide?
A2: We provide multiple technical support channels, including phone, online chat, and expatriate personnel. You can find all the information about technical support on our website. We are committed to providing our customers with the best support services and ensuring that all questions receive timely and professional responses.
Q3: How to purchase products from your company?
A3: You can purchase our products through our company's official website or search for our authorized agents in the market. If you encounter any problems during the purchasing process, our team will be available to provide assistance and support at any time.
Q4: Do you need an agent in your factory?
A4: We need to hire agents. Please feel free to inquire for more details.
Q5: What is your delivery time?
A5: Usually delivered within 30 days. But it depends on the order and machine model.
Q6: How long can your machine work continuously?
A6: Our machines can work 24 hours a day without interruption, which not only increases production but also saves energy.
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